Another way to obtain the field service optimization of your workers is to share them among your telecommunication customers. Keep your workers fully billable and improve customer service response times with FieldPower's shared technicians field service optimization feature. In the example below, two telecommunications technicians are working for three different customers - ACN, IDT, and Trinsic in the same area - Dallas, Texas. Each of our clients sees the same appointment calendar they are used to, and the worker's time is used on a first come, first served basis. If you expand this type of field force optimization to other parts of your telco field service, you can see how you can quickly develop a country wide field force much less expensively.

Sharing technicians is done with each project client's full awareness. They participate because of the lower cost. And costs are shared by the percent of use of the shared technician. This most frequently works when multiple companies need infrequent repair resources, often in rural  areas. The customer, the telecommunications company, and the field service company all benefit, creating a win-win-win situation by sharing technicians.