» Field Service Scheduling

Transforming work order scheduling based on intelligent business rules and reality, FieldPower‘s^® field service scheduling evaluates multiple variables in real-time to find the right resource at the right time. As circumstances change, it continuously re-optimizes and redistributes the workload among the mobile workforce. Automatic scheduling sets appointments without human intervention, balancing lowest cost, best customer service and SLA’s –i.e. to schedule your priorities. Field service scheduling fits the changing needs of your business, winning the trust of your dispatchers and schedulers by enabling them to work flexibly in automatic or manual scheduling modes to suit customer needs and experience.

• Mobile field service scheduling evaluates multiple variables to find the right resource at the right time.
• Multiple vendor technician’s work schedules
• SLA’s and Priorities
• Future technician location
• Drive Time
• Rush Hour
• Job duration and Overtime avoidance
• Parts availability
• Skills and Certifications

Field service scheduling options include exact matching by skills, certifications, and region as well as having SLA and overtime alerts. Customer automatic scheduling allows the options of;

• Exact time Plus or minus a variable number of minutes
• AM or PM
• Same Day
• Plus or Minus a number of days

to find the right resource at the right time.

Contact FieldPower to lower scheduling costs and keep your technicians fully billable.