FieldPower improves on field service outsourcing with Multisourcing using a combination of internal and external service providers to create a highly-customized, cost-effective field service solution. Benefits of field service multi vendor management include increased profitability and extended work areas.
Your company may choose one vendor for specialized skills, a second for their low cost in certain coverage areas, a third for meeting emergency on calls and SLA’s, and a fourth to provide 24x7 remote technical support.
Overseeing such a diverse assortment of service providers is no easy feat, especially for a department that has been trained to deliver service and not necessarily manage it. The key to managing the shared, multisource environment effectively is centralized information. FieldPower provides a single, centralized hub to house and intelligently manage field service outsourcing / multisourcing.
FieldPower provides an easy-to-use collaboration tool for sharing work with vendors, teams, clients and business partners. Give different levels of access to users based upon their roles in the project. Choose which vendors work on what project, Using intelligent minimum cost business rules, provide users with work, and receive status information back. Secure information so vendors can see only the information you want them to, while commenting on documents to expedite their approval and keeping a permanent record of the process. FieldPower field service outsourcing extranet software can be accessed from any web-enabled computer or correctly configured handheld device.
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