Field Service Reporting

Reporting measures the quantity, quality and cost effectiveness of the work being done by your company, and presents this information in a way that allows you to make decisions. FieldPower's field service reporting provides operations managers with the information to run daily operations, and management with overviews of progress, cost, and profitability. FieldPower comes with over fifteen field service reports that have proven useful to companies in the past, and the option to produce your own reports, or have us customize reports any way you like. Each report has a variety of selection criteria, and a few of these reports are shown below.

 A) One report showing the large variety of selection criteria available in most of the canned reports

B) List of available canned reports

• Appointment Report
• Appointment Requested vs Scheduled Date Report
• Appointment Scheduled vs Technician Work Date Report
• Work Resolution Report
• Revenue Produced Report
• Summary of all Work Tickets
• Life Time Report
• Availability of Technicians to work dates vs Customer call Dates
• Reporting showing multiple visits to solve the same problem
• Number of billable Truck Roll reports
• Quality Report
• Effectiveness of Utilization of time report
• Inventory Report
• Audit trail report

D) Mapping - The big picture of telecom field service reporting. Map customers and map work locations.

Zoom maps in from areas of interest, with both road and aerial views.