For Service Companies, punctual dispatch of services, on a daily basis, for customer requests is an overwhelming task. FieldPower offers you an easy solution to this through its Dispatch Scheduling Software which will proficiently manage the dispatch schedules of your workforce. This will increase your turnover time and workforce productivity.
The dispatch software is an integrated solution that simplifies the dispatching process while still ensuring quality customer service. It reduces your overhead costs and increases revenues. You can manage your field service resources with increased efficiency and productivity across all levels of the company. With a workforce spread across multiple locations, this application will systematically manage the dispatching of services efficiently.
The dispatch scheduling software enables you to utilize the best of your field resources which helps you meet demanding deadlines and exceed customer expectations. This flexible and configurable system automates end-to-end processes for your workforce enabling dispatchers and managers to easily track all Field Engineer activities. It features dispatch, scheduling, SMS messaging and email alert options which enhance the quality of the service requests cycle. This application allows you to:
- View assigned service calls
- Check call status
- Assign service calls to unassigned technicians
- View call details
- Search for existing customers
- Add new customers
- Instantly access equipment inventory and service call history
With FieldPower’s dispatch scheduling software, you are on the go when it comes to customer calls. You will gain immensely from this service scheduling software that provides high-end mobile field services to your customers.
Dispatch Software Features:-
- Reduced costs in planning, delivery and travel
- Eliminates errors
- Handles more jobs
- Improves customer satisfaction
- Provides accurate and reliable schedules to your customers in real-time
- Services more customers through route optimization
- Access to mobile workforce details and their capacity
- More consistent and controlled processes
With real time dispatch scheduling, you can accurately identify and dispatch the right technician to the right job at the right time. Contact FieldPower today and gain a competent edge over others with your superior dispatch software services.